ShopClues Band of Trust
About Us: Founded in July 2011 in Silicon Valley, USA, ShopClues.com is India's first and the largest fully managed marketplace that connects buyers and sellers online and offers a trusted and safe online shopping experience. Registering three-fold growth in the last quarter, we target to be the No 1 online shopping portal of India. ShopClues.com brings thousands of authentic products from more than 8,000 Online Stores from leading brands/retailers,3,000 global & regional brands, above 200 official brand stores, and over 200k products across 520+ categories. Along with day-to-day irresistible deals and sales, we provide a great selection of products, low prices, fast delivery, and best customer support. We also strive hard to help our merchants reach to a larger market on a reliable platform.
Delivery Policy: At ShopClues.com, our delivery procedure is dedicated to offer you on-time delivery, best possible packaging, and timely updates. To fulfill our shipment motives, we do need your support and patience as each of our orders goes through a rigorous process of milkrun (product collection), inspection, processing, packaging, shipping and finally getting your products delivered to you at your doorstep. You can easily get in touch with us at any point with your concerns, we will be happy to help you.
Payment Policy: ShopClues has certified and secured payment gateway to take care of all your payment worries and does not pay the merchant until you receive your product.We accept all prepaid payment options, such as Netbanking and all major credit, debit and ATM cards. In fact, you can also make use of the Cash-On-Delivery (COD) option, where you can pay the money at the time of product delivery.
Customer Care / Support: In case you have any concerns/questions/suggestions/feedback, please write to us at support@shopclues.com or reach us via phone at 0124-441 4888, between 10 AM- 9 PM from Mon-Sat & 10am - 6pm on Sun.
Easy Return/Replacement: We allow you to return your product for full refund/replacement if the product you received has wrong size, wrong color, wrong quantity, manufacturing defects, damages or is significantly different from the description given by the merchant. You can return the product within 10 days of your receiving* without worrying of the return shipment. In case you decide to ship it at your end, we make sure you get a refund of your expenses.
Clues Bucks (Rewards): As a gesture to say thank you for your shopping with us, we credit your account with Clues Bucks (2% of purchase price). Each Clues Buck is equivalent to Rs 1 and can be redeemed for your next purchase with us. All your earned Clues Bucks are valid for 120 days - that's 4 months - from the date of issue and can be used for purchasing your favorite products anything sitewide.
Buyer Guides: We have dedicated buyer guides from our experts to help you make right purchases. Each buyer guide focuses on giving you an overlook of the best available options for the product within your requirements with expert recommendations to suit your tastes.
Terms & Conditions: Kindly visit
http://www.shopclues.com/terms-and-conditions.html to refer terms & conditions for on-going deals and sales. You can also visit
http://www.shopclues.com/policies-and-rules.html to refer rules and policies.
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